We Provide Quality Remote IT Support
Our fully managed remote IT support services proactively support your computers/laptops so you can focus on the success of your business. As your trusted remote IT support partner, we’ll help you overcome any challenges related to Windows and Apple operating systems.
General frequently asked questions
Please find some answers to some common questions we sometimes get asked. If unable to find a answer to your question, please call us on 0191 289 7121
SolveTech Support can help with a wide range of issues, including hardware problems, virus infections, data recovery, network connectivity issues, laptop screen replacements and more.
The time required to repair a computer can vary depending on the complexity of the issue and if any replacement parts are required. Some problems can be resolved within a few hours, while others may take a couple of days. Once know the issue, we then should be able to give you an estimate of the turnaround time based on the specific problem.
We offer a 30 day warranty on our work/repairs. This warranty typically covers the specific repair performed and ensures that if the same issue arises again within a specified period of 30 days, we will address it at no additional cost. Make sure to ask about the warranty terms and conditions before availing the services.
When You Need Repair We Are Always Here
Too often computer users get lured into the marketing of big box stores and franchise chains that care only about their bottom line! We strive to create real lasting relationships with our customers so you know you can count on us as your go-to computer experts.
Skilled Technicians
Our engineers are highly trained with over 20 years of experience
Quality Guarantee
We provide the highest quality of computer repair services
Your Trusted Partner
You can count on us to get the job done & provide honest info
What Client's Say About Us
Graham is so good to know. He is very reassuring, nothing is too much. I would recommend him to anyone who needs help and support with any IT issue.
I thought I couldn’t get my macbook repaired it’s working perfectly now, great service and value, I would recommend to anyone.
Thankyou, Graham, for your expertise and very pleasant manner in getting my computer problem sorted qickly and efficiently. Regards, Susan
I have sight loss and struggle with IT – Graham came out and was understanding, patient and helpful. Not something that always happens with other companies.
Graham was clear and direct in his communication and sorted out the wifi connection quickly and without fuss. Thankyou very much!