What Client's Say About Us
Majorie
Graham is so good to know. He is very reassuring, nothing is too much. I would recommend him to anyone who needs help and support with any IT issue.
Kevin
I thought I couldn’t get my macbook repaired it’s working perfectly now, great service and value, I would recommend to anyone.
Susan
Thankyou, Graham, for your expertise and very pleasant manner in getting my computer problem sorted qickly and efficiently. Regards, Susan
Carr
I have sight loss and struggle with IT – Graham came out and was understanding, patient and helpful. Not something that always happens with other companies.
Susan H, Heaton
Graham was clear and direct in his communication and sorted out the wifi connection quickly and without fuss. Thankyou very much!
James P
Graham quickly responded to a general telephone query and collected my laptop when it was clear it needed to be repaired. He did so quickly and expertly, and he was pleasant to deal with throughout. He kept me informed at each step of the way and kept to the work estimate. He also generously answered questions about another computer without charge. I am very happy to recommend him. James P
Pam
SolveTech Support took in my computer and updated it and cleared out stuff I did not need. As a result the computer is running more efficiently and is speedier. They were quick, efficient, pleasant and helpful.
Edith
Service was excellent and Graham patient with a 79yr old technophobe. Anyone who’s worried about not being able to understand anything don’t be. Can’t recommend enough deserves 10 stars never mind 5
Barbara
Contacted Graham on the tel no given by a neighbour. He arrived when expected, explained the problem with my PC, took it away and returned when stated. It’s now like a new machine. Completely happy with the service, and the gentleman himself.
Janet
High quality service from Graham. Quick response to enquiry. Arrived promptly and gave advice on best way forward. Also very helpful on other tech issues we have living out in a rural area. Problems sorted and new and fast equipment installed and set up. Totally recommended.
Susan
Thank you, Graham, for your expertise and very pleasant manner in getting my computer problem sorted qickly and efficiently. Susan
Carr
I have sight loss and struggle with IT – Graham came out and was understanding, patient and helpful. Not something that always happens with other companies.
Susan H, Heaton
Graham was clear and direct in his communication and sorted out the wifi connection quickly and without fuss. Thankyou very much!
John R, Beadnell
Once again we experienced a professional service which delivered what was promised; was excellent value for money. Explanations were clear and understandable and solutions were economically sensible. I would have no hesitation or reservations in recommending Graham’s services.
Frank P, Gateshead
I was having trouble with my PC and SolveTech discovered that the mechanical hard drive was faulty. After a chat it looked like an upgrade to a new PC would be the way to go. Graham returned two days later with a new and better machine which to my surprise he had installed everything that was on the old machine, so it felt like my old machine but much much faster. Marvelous, I’m very happy with the work and very happy with the price.
Trina G, North Shields
Graham at SolveTech Support has been amazing, Immediate response to my initial inquiry. He arranged a visit, assessed the problem in minutes. It wasn’t a quick fix so Graham had to take my computer but was aware of the urgency so returned it as quickly as possible. I couldn’t recommend the service, and after-service more. If you need any other support or need to ask any questions he is always available.
Gavin C, North Shields
Can’t thank Graham enough for solving my laptop booting/partition issue. He called round to my home the same day I got in touch and took my laptop to fix in his workshop. He returned it in full working order the next day. Amazing service. Will definitely use his services again and have recommended him to my son who needs his second desktop pc fixed. Thanks again Graham.
Jane E, Gosforth
Graham was excellent. He arrived promptly and was polite and very quickly started a health check on my computer. He was efficient and very knowledgeable . He explained everything I asked that I needed to understand. I shall be using this company again and am so pleased to have found someone reliable and not too costly.
Joan, Benton
Graham came out at short notice to check a security issue. Very thorough and patient, explaining each step and and giving laptop a thorough health check. Went far beyond initial problem then phoned later to check all was well. A friendly professional service at a reasonable price. Thoroughly recommended.
John, North Shields
Thanks again Graham for your support really appreciate how quickly and efficiently you upgraded both my wife and my laptop’s very happy with service would highly recommend
Derek, Tynemouth
We’ve dealt with Graham about three times now, and each time we’ve had fantastic service. He is so courteous, efficient and knowledgeable. Whether he fixes the problem on site or takes the computer away you can be confident the problem will be fixed, passwords sorted and everything good to go as soon as possible. A pleasure to deal with.
Norma S, Blyth
As ever Graham was thorough and explained everything to a non tech person like myself!
Russel W, Boldon
No problems from start too finish. This is very good support from Graham, a guy who knows exactly what he is doing .
John W, Newcastle
I was relieved when Graham said he had experience of enhancing my type of computer (Mac Mini) and was able to do that successfully
Geoff L, Benton
Thank you for being so patient with us older and less confident IT users. We know that when we contact you with a question or problem that your reply is prompt and so easy to understand.
Kevin H, Wallsend
Graham, came out, assessed the problem with my Mac Mini, suggested the solution which was expedited in a very timely and economic fashion. Additionally he provided support on numerous issues/problems with our set up.
Andrew C, Benton
I was really impressed with the kind, caring & patient service provided. Graham, you definitely have the personal touch.
Colin K, Tynemouth
The work you did on my computer has now made it a happy machine once again and me too! Many thanks for your help and certainly (but hopefully not) if I need any further advice etc for my computer, I know you are the “999” service to call. Many thanks again. A very happy satisfied customer.
Neil D, Tynemouth
Very impressed. Graham was quick, knowledgeable and competitively priced. I would happily use him again and recommend him to others.
Patricia W, South Shields
Very nervous of the quality of service out there today but was delighted with the overall service received from Graham. Prompt, efficient, helpful, did not pressure for extra work that might not be needed, very good communication, my computer came back within 36 hours and working great. The cost seemed very fair to me. I do however have lots of experience in attitudes and I appreciated very much his polite and helpful manner. Would not bother looking elsewhere for any future requirements.
Kathryn L, North Shields
I was pleased with how quickly Graham was able to take my laptop to repair it. I chose to drop it off and pick it up myself but was happy Graham offered a collection option. His price was competitive and the laptop has been working perfectly since 🙂
Stephen M, North Shields
Excellent service all round. Great help on the phone answering all my questions and arranging my appointment. Turned up and didn’t waste any time identifying and fixing the problem. As well as giving me plenty of advice on some other issues I’d had. Top bloke. Will not hesitate to pick up the phone should I ever need help again or in recommending SolveTech Support to anyone else! Thanks a lot!
Steven T, Newton Aycliffe
I have dealt with Graham and he was very open, honest and displayed outstanding integrity and business acumen. Very competitive price, transparent communication, a quick diagnosis and from the initial enquiry to ordering parts, I had my laptop repaired and returned to me within 24 hours. I would recommend SolveTech Support to any potential client.
Susie R, Sunderland
Graham was very professional and polite but also friendly. He was spot on in analysing the problem and rectifying it. My problem was with the Video Card and the one he supplied works a treat; perfect for my aged system. 🙂 He also offered extensive advice and information and finished everything well within an hour. Cannot praise him highly enough! Would definitely use his company again.
Julia G, Newcastle
Very helpful and clear. Listened to what I wanted and explained stuff I needed – excellent!
P McTeer, Newcastle
A very satisfactory service for two older people who take longer to grasp modern technology!
A Leahy, Newcastle
Great value, very quick, home collection and delivery, friendly and helpful service and my computer was repaired beautifully, I couldn’t have asked for more. Absolutely brilliant!
E Boyle, Gosforth
Friendly, efficient service. Methodical, not just “let’s reformat your hard drive” as the first port of call.
Sher, Morpeth
I’m grateful for the quality service I received in transferring an accumulation of data from several generations of evolving computers to a new machine which has been set up I hope to serve for next few years.
J Grayson-Rochester, Ponteland
Christmas Eve and we were let down by another company, SolveTech Support came out and sorted everything out ready for Christmas Day – Fantastic service!
B Lewis, North Shields
In an emergency situation, when my laptop stopped functioning, SolveTech Support were the perfect ‘paramedics’: quick to respond, precise in their diagnosis and effective in their treatment. All in all, an advanced level of computer care.
C Murphy, Wallsend
Graham was on time, very friendly and accommodating. Established the problem quickly and also ensured the fan was securely attached to the motherboard to prevent overheating. Would recommend!
Keith B, North Shields
Prompt and courteous service, good price and excellent work. What more can you ask for?
When You Need Repair We Are Always Here
Too often computer users get lured into the marketing of big box stores and franchise chains that care only about their bottom line! We strive to create real lasting relationships with our customers so you know you can count on us as your go-to computer shop.
Skilled Technicians
Our engineers are highly trained with over 20 years of experience
Quality Guarantee
We provide the highest quality of computer repair services
Your Trusted Partner
You can count on us to get the job done & provide honest info
We Provide Quality Services
Having any computer/laptop issues? Please contact us to solve the issue and to receive a competitive quote.