Graham quickly responded to a general telephone query and collected my laptop when it was clear it needed to be repaired. He did so quickly and expertly, and he was pleasant to deal with throughout. He kept me informed at each step of the way and kept to the work estimate. He also generously answered questions about another computer without charge. I am very happy to recommend him.

James P

Graham is so good to know. He is very reassuring, nothing is too much. I would recommend him to anyone who needs help and support with any IT issue.


I thought I couldn’t get my macbook repaired it’s working perfectly now, great service and value, I would recommend to anyone.


SolveTech Support took in my computer and updated it and cleared out stuff I did not need. As a result the computer is running more efficiently and is speedier. They were quick, efficient, pleasant and helpful.


Service was excellent and Graham patient with a 79yr old technophobe. Anyone who’s worried about not being able to understand anything don’t be. Can’t recommend enough deserves 10 stars never mind 5


Contacted Graham on the tel no given by a neighbour. He arrived when expected, explained the problem with my PC, took it away and returned when stated. It’s now like a new machine.
Completely happy with the service, and the gentleman himself.


Great advice on all things tech ! Can’t praise the whole experience enough

High quality service from Graham. Quick response to enquiry. Arrived promptly and gave advice on best way forward. Also very helpful on other tech issues we have living out in a rural area. Problems sorted and new and fast equipment installed and set up. Totally recommended.


Thankyou, Graham, for your expertise and very pleasant manner in getting my computer problem sorted qickly and efficiently. Regards, Susan


I have sight loss and struggle with IT – Graham came out and was understanding, patient and helpful. Not something that always happens with other companies.


Graham was clear and direct in his communication and sorted out the wifi connection quickly and without fuss. Thankyou very much!

Susan H, Heaton

Once again we experienced a professional service which delivered what was promised; was excellent value for money. Explanations were clear and understandable and solutions were economically sensible. I would have no hesitation or reservations in recommending Graham’s services.

John R, Beadnell

I was having trouble with my PC and SolveTech discovered that the mechanical hard drive was faulty. After a chat it looked like an upgrade to a new PC would be the way to go.
Graham returned two days later with a new and better machine which to my surprise he had installed everything that was on the old machine, so it felt like my old machine but much much faster. Marvelous, I’m very happy with the work and very happy with the price.

Frank P, Gateshead

Graham at SolveTech Support has been amazing, Immediate response to my initial inquiry. He arranged a visit, assessed the problem in minutes. It wasn’t a quick fix so Graham had to take my computer but was aware of the urgency so returned it as quickly as possible. I couldn’t recommend the service, and after-service more. If you need any other support or need to ask any questions he is always available.

Trina G, North Shields

Can’t thank Graham enough for solving my laptop booting/partition issue. He called round to my home the same day I got in touch and took my laptop to fix in his workshop. He returned it in full working order the next day. Amazing service. Will definitely use his services again and have recommended him to my son who needs his second desktop pc fixed. Thanks again Graham.

Gavin C, North Shields

Graham was excellent. He arrived promptly and was polite and very quickly started a health check on my computer. He was efficient and very knowledgeable . He explained everything I asked that I needed to understand. I shall be using this company again and am so pleased to have found someone reliable and not too costly.

Jane E, Gosforth

Graham came out at short notice to check a security issue. Very thorough and patient, explaining each step and and giving laptop a thorough health check. Went far beyond initial problem then phoned later to check all was well. A friendly professional service at a reasonable price. Thoroughly recommended.

Joan, Benton

Thanks again Graham for your support really appreciate how quickly and efficiently you upgraded both my wife and my laptop’s very happy with service would highly recommend

John, North Shields

We’ve dealt with Graham about three times now, and each time we’ve had fantastic service. He is so courteous, efficient and knowledgeable. Whether he fixes the problem on site or takes the computer away you can be confident the problem will be fixed, passwords sorted and everything good to go as soon as possible. A pleasure to deal with.

Derek, Tynemouth

As ever Graham was thorough and explained everything to a non tech person like myself!

NS, Blyth

No problems from start too finish. This is very good support from Graham, a guy who knows exactly what he is doing .

Strongly Recommended

Russel W, Boldon

I was relieved when Graham said he had experience of enhancing my type of computer (Mac Mini) and was able to do that successfully

John W, Newcastle

Thank you for being so patient with us older and less confident IT users. We know that when we contact you with a question or problem that your reply is prompt and so easy to understand.

Geoff L, Benton

Graham, came out, assessed the problem with my Mac Mini, suggested the solution which was expedited in a very timely and economic fashion. Additionally he provided support on numerous issues/problems with our set up.

Kevin H, Wallsend

I was really impressed with the kind, caring & patient service provided. Graham, you definitely have the personal touch.

Andrew C, Benton

The work you did on my computer has now made it a happy machine once again and me too! Many thanks for your help and certainly (but hopefully not) if I need any further advice etc for my computer, I know you are the “999” service to call. Many thanks again. A very happy satisfied customer.

Colin K, Tynemouth

Very impressed. Graham was quick, knowledgeable and competitively priced. I would happily use him again and recommend him to others.

Neil D, Tynemouth

Very nervous of the quality of service out there today but was delighted with the overall service received from Graham. Prompt, efficient, helpful, did not pressure for extra work that might not be needed, very good communication, my computer came back within 36 hours and working great. The cost seemed very fair to me. I do however have lots of experience in attitudes and I appreciated very much his polite and helpful manner. Would not bother looking elsewhere for any future requirements.

Patricia W, South Shields

I was pleased with how quickly Graham was able to take my laptop to repair it. I chose to drop it off and pick it up myself but was happy Graham offered a collection option. His price was competitive and the laptop has been working perfectly since 🙂

Kathryn L, North Shields

Arrived on time and very helpful. Explained everything very clearly – thanks.

Johnson, Whickham

Excellent service all round. Great help on the phone answering all my questions and arranging my appointment. Turned up and didn’t waste any time identifying and fixing the problem. As well as giving me plenty of advice on some other issues I’d had. Top bloke. Will not hesitate to pick up the phone should I ever need help again or in recommending SolveTech Support to anyone else! Thanks a lot!

Stephen Moy, North Shields

I have dealt with Graham and he was very open, honest and displayed outstanding integrity and business acumen. Very competitive price, transparent communication, a quick diagnosis and from the initial enquiry to ordering parts, I had my laptop repaired and returned to me within 24 hours. I would recommend SolveTech Support to any potential client.

Steven Todd, Newton Aycliffe

Graham was very professional and polite but also friendly. He was spot on in analysing the problem and rectifying it. My problem was with the Video Card and the one he supplied works a treat; perfect for my aged system. 🙂 He also offered extensive advice and information and finished everything well within an hour. Cannot praise him highly enough! Would definitely use his company again.

Susie Royal, Sunderland

Really good instructions and very helpful, great service.

E Pickmere, Durham

Very happy with the help and instruction, thank you.

C Cushnahan, Morpeth

Very happy with the service and everything explained well.

M Brown, Washington

Very pleased with the excellent service and guidance.

P Wilson, Ponteland

Excellent service, very friendly staff – thank you.

J Wilkinson, Washington

Very pleased – a very professional job done, thanks!

Tony Barnes, Middlesbrough

Very good service as usual, thank you

S Livingstone, Jesmond

Very good service from Graham – thank you.

Mr Hulance, Boldon

Excellent service, very helpful – thanks.

Mr Steele, South Shields

Very helpful and clear. Listened to what I wanted and explained stuff I needed – excellent!

Julia Gordon, Newcastle

Very efficient, competent assistance – would recommend to any potential customer.

W Cowan, Morpeth

A very satisfactory service for two older people who take longer to grasp modern technology!

P McTeer, Newcastle

First class service, efficient and friendly.

A Barnes, North Shields

Hugely impressive service – much appreciated.

David Blake, Newcastle

Very helpful – thank you.

P Willett, Chathill

Graham has been most helpful, very happy with the service.

J Holden, Berwick-Upon-Tweed

Great value (I got charged £85 for my laptop screen replacement – everywhere else I looked wanted at least £120), very quick, home collection and delivery, friendly and helpful service and my computer was repaired beautifully, I couldn’t have asked for more. Absolutely brilliant!

A Leahy, Newcastle

First rate service, on time and efficient – perfect. Left us with peace of mind – thank you.

D Turnbull, Billingham

Great service, very courteous and helpful. Everything now sorted.

I Mitchelson, Northallerton

Excellent service from Solvector, my new laptop is great.

M Crowe, Newcastle

Friendly, efficient service. Methodical, not just “let’s reformat your hard drive” as the first port of call.

E Boyle, Gosforth

Excellent service, very helpful. All working as it should be.

I MacBeth, Hebburn

Excellent service – very helpful!

Harry Brown, Washington

I’m grateful for the quality service I received in transferring an accumulation of data from several generations of evolving computers to a new machine which has been set up I hope to serve for next few years.

Sher, Morpeth

Very helpful and very pleasant to deal with.

A Stephenson, Chester-le-Street

Very good service, all tested and working well!

D Dixon, Morpeth

Great service, all installed okay.

L Sher, Morpeth

Very pleased with the service that I received from SolveTech Support!

J Spencer, Whitley Bay

Excellent service, all sorted as expected.

G Wilkin, Hebburn

Excellent service received from Solvetech Support, Graham was extremely patient with an 80year old!

May Liddle, Berwick-Upon-Tweed

Great service, thank you!

A Holland, Darlington

Christmas Eve and we were let down by another company, SolveTech Support came out and sorted everything out ready for Christmas Day – Fantastic service!

J Grayson-Rochester, Ponteland

In an emergency situation, when my laptop stopped functioning, SolveTech Support were the perfect ‘paramedics’: quick to respond, precise in their diagnosis and effective in their treatment. All in all, an advanced level of computer care.

B Lewis, North Shields

Great service from Graham, everything works great now.

M Hatton, Middlesbrough

Very good – efficient and friendly.

G Whitfield, Tynemouth

Very good service, all now working well, thank you.

M Richardson

Excellent service!

J Rousseau

Great to have everything installed and working for Christmas Day – very good service.

A Bell

Graham was on time, very friendly and accommodating. Established the problem quickly and also ensured the fan was securely attached to the motherboard to prevent overheating. Would recommend!

C Murphy, Wallsend

Very patient with people who don’t know about computers, very helpful.

J Hargreaves

Prompt and courteous service, good price and excellent work. What more can you ask for?

Keith Burn, North Shields

Prompt efficient and friendly service, very reasonable price.

Simon Armstrong, Newcastle

Perfect installation – very good service.

W Bull

Really good service, very satisfied.

A Craig

Very helpful, very good service.

M Calder

Excellent service from SolveTech Support, better than expected.

M Atkinson